Last updated: 10/01/2025

Welcome to Smile2Day Dental Clinic. These Terms and Conditions govern the use of our dental services and website. By booking an appointment or using our services, you agree to comply with these Terms.

1. Clinic Details

Smile2Day Dental Clinic
Address: 5 Sandes Avenue Dental, Kendal, LA9 4LL
Email: contact@smile2day.co.uk
Phone: 01539 296 786

2. Appointments

• Appointments can be booked by phone, email, or through our website.
• Please arrive on time for your appointment. Late arrival may result in a shortened or rescheduled appointment.
• Missed appointments or repeated cancellations may incur charges.

3. Cancellations & Missed Appointments

• We require at least 24 hours notice if you need to cancel or reschedule.
• Failure to attend without notice may result in a fee being charged.
• Repeated missed appointments may affect your ability to book future appointments.

4. Payments

• Payments are due at the time of treatment unless otherwise agreed.
• We accept cash, credit/debit cards, and approved payment plans.
• For certain treatments, a deposit may be required at the time of booking.

5. Treatment Plans & Estimates

• Where appropriate, we will provide a treatment plan and estimated costs before treatment begins.

6. Medical Information

• You must provide accurate and complete medical and dental history before treatment.
• It is your responsibility to inform us of any changes in your health or medication.
• This information ensures safe and effective dental care.

7. Liability

• We are committed to providing the highest standard of dental care.
• However, results of treatments may vary depending on individual circumstances, and no guarantee can be made.
• We are not liable for loss or damage caused by factors beyond our reasonable control.

8. Website Use

• The content on our website is for general information only and should not be considered medical advice.
• We may provide links to third-party websites, however, we are not responsible for their content or privacy practices.
• Unauthorized use of website content is prohibited.

9. Privacy & Data Protection

• We comply with the UK GDPR and Data Protection Act 2018.
• Please see our Privacy Policy for details on how we collect and process personal data.

10. Complaints

• We aim to provide excellent service. If you have a complaint, please contact us at contact@smile2day.co.uk or call 01539 296 786.
• If unresolved, you may contact the Dental Complaints Service or the General Dental Council (GDC).

11. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.